Service Delivery Lead -Supported Independent Living

• Permanent/Full-time role
• Competitive salary and highly impactful role – you will make a significant contribution to our success
• Hawke’s Bay-based

 

Lead the delivery of high-quality Supported Independent Living services across Hawke’s Bay and make a meaningful difference in the lives of disabled people.

 

About Us  

Community Connections is a community-based disability support provider operating across much of the North Island. Our vision is an inclusive Aotearoa where disabled people live the lives they choose, are fully valued, and participate as equal citizens.

We are an Equal Employment Opportunities employer and proudly embrace diversity in all its forms. We are committed to Te Tiriti o Waitangi, the UNCRPD, and the NZ Disability Strategy.

We warmly encourage applications from people with lived experience of disability or mental health, Māori, Pasifika, LGBTQIA+ communities, and people from diverse backgrounds

 

About the role

An exciting opportunity has become available within our Hawke’s Bay service following internal progression. Based in our Napier office, you will provide leadership across teams working in the Hastings area, ensuring services are responsive, person-centred, and delivered to a consistently high standard.

Working closely with your team and the General Manager, you will lead the planning, coordination, and day-to-day delivery of services that support disabled people to achieve their goals and live the lives they choose. You will provide coaching, supervision, operational oversight, and practical leadership to ensure your teams are well supported and equipped to deliver strong outcomes.

This role is ideal for a capable leader who enjoys building team capability, strengthening service quality, and driving continuous improvement. You will bring sound judgement, strong relationship management skills, and the ability to balance operational demands with a genuine commitment to positive outcomes for the people we support.

.

If you would like to learn more about our Services, please visit our website by clicking on the link below:

 

What you will bring

We are looking for someone with a strong commitment to respecting the rights of and supporting disabled people. You will be a strong operational leader committed to developing, coaching, and supporting staff to ensure that their skills and knowledge base continue to grow. You will have a strong alignment with our purpose, vision, values, and Mana Wairoa.

To be considered for this position, you will need the following qualifications and experience:

Essential

• Relevant tertiary qualification (minimum Level 7) e.g. bachelors in management, nursing, social services, psychology, or commensurate experience
• Relevant work experience, including at least two years experience in the health and disability or social services sector
• At least one year’s experience in leading and managing teams
• Proven experience working with multiple stakeholders both internally and externally
• Strong verbal and written communication skills
• Strong interpersonal skills and proven ability to create effective working relationships
• Ability to pick up new processes and a range of IT systems, including systems such as Google Apps and Microsoft 365
• Ability to work to tight deadlines and to multi-task
• Proven experience in managing people’s performance

Desirable

• Experience working with diverse cultures
• Expertise in planning and delivering services that are centred around people who use our services

 

Why join us

At Community Connections, we provide a supportive team environment where you can work alongside like-minded individuals who are passionate about making a positive impact on the community we support. Our organisation is proud to be diverse and inclusive, where every team member is valued and respected.

We value your dedication and hard work, and in return, we offer a range of benefits:

• Competitive remuneration
• Five weeks of annual leave
• Flexible working arrangements
• The opportunity to join a great organisation and do meaningful work

Please note

We will only consider applicants with the legal right to work in New Zealand. Applicants must be willing to undergo Police and Oranga Tamariki checks, hold a full New Zealand driver’s licence and be willing to travel.

If you would like to learn more about this role or request a job description, please email [email protected]

Apply Now!